Privacy Policy

1. Information covered by this policy

This policy applies to information collected through:

• Website forms
• Appointment scheduling
• Phone calls
• Email communication
• Text messages
• Website analytics

2. Information collected

We may collect the following information:

• Name
• Email address
• Phone number
• Preferred contact method
• Service interest
• Appointment details
• General inquiry information
• Website usage data
• Device and browser data
• Referring website or advertising source
• Communication consent
• Payment-related transaction information

Our public website forms instruct visitors not to submit Social Security numbers, bank details or full financial account numbers.

3. How information is used

We use your information for:

• Responding to inquiries
• Scheduling appointments
• Preparing requested documents
• Managing client communication
• Sending appointment reminders
• Processing authorized payments
• Operating and improving the website
• Measuring marketing performance
• Maintaining business records
• Meeting applicable business obligations

4. Text messages and email

Messages relate to inquiries, appointments or requested updates. Message frequency varies, and carrier rates may apply. Visitors may opt out of marketing email and may reply STOP to eligible text messages. Transactional messages may continue when needed for an active request.

5. Cookies and analytics

We use cookies and similar technologies, including:

• Necessary cookies for website operation
• Analytics cookies
• Embedded maps

6. How information is shared

Information may be shared with configured providers supporting:

• Website hosting
• CRM services
• Appointment scheduling
• Email delivery
• Text-message delivery
• Payment processing
• Analytics
• Document storage
• Security
• Professional compliance

AZ Diamond Docs does not sell personal information.

7. Information retention

We retain information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Information security

We maintain reasonable administrative, technical and physical safeguards to protect your personal information. However, no transmission or storage system is completely secure.

9. Visitor choices

You may have options regarding your information, including updating contact information, unsubscribing from email, opting out of text messages, managing cookie preferences, and requesting information about stored data.

10. Third-party links

External websites operate under their own privacy practices. We do not control these websites or their content.

11. Children’s information

Our website is not directed to children under 13. Information about minors submitted by adult clients is handled in accordance with this policy and applicable laws.

12. Policy updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Privacy contact

• AZ Diamond Docs, LLC
  700 N. Country Club Rd., Suite 110
  Tucson, AZ 85716
• Phone: (520) 528-0376